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  • Chytré sluchátko from Medevio

    If you work with patients in Medevio, open Chytré sluchátko with its button in the detail of a patient's request. It opens in a new tab on that patient. The name, phone, date of birth and sex come from Medevio; you do not type them again.

    Chytré sluchátko never writes anything to Medevio, it only reads the patient.

    Connecting the clinic

    We set up the connection during installation. We need two things from the clinic:

    1. The clinic's slug. It is the clinic's part of its Medevio address, e.g. mudr-novak from my.medevio.cz/mudr-novak.
    2. The clinic's API key. The clinic's administrator issues it in Medevio under Propojky → Správa API klíčů. The Read scope is all Chytré sluchátko needs. Hand the key over the way we agree on during installation.

    Before storing the key we check with Medevio that it is valid and reaches your clinic, and we store it encrypted. It is never shown again, to you or to us.

    One practice account may have several clinics. A clinic always belongs to one account only.

    The first time in a browser

    The first time in a browser Chytré sluchátko asks you to sign in with the practice account: email and password, plus the code from your app if the account has two-step verification. The browser remembers it and the next click opens the patient straight away.

    For now the practice's doctors share the practice account. On another computer or in another browser you sign in again.

    On a computer several people take turns at, sign out on the link settings page (app.chytresluchatko.cz/link-settings).

    When the patient does not open

    Message (Chytré sluchátko speaks Czech)What to do
    Tato klinika v Medeviu zatím není s Chytrým sluchátkem propojena.Write to us and we will connect it.
    Tato klinika v Medeviu patří jinému účtu, než kterým jste přihlášeni.Click Přihlásit se jiným účtem and use your practice's account.
    Propojení s Medeviem přestalo fungovat, napište nám.The clinic's key was revoked in Medevio or lost access to the clinic. Issue a new one and send it to us; we will replace it.
    Klíč kliniky nemá v Medeviu přístup ke klinice nebo k čtení požadavků, napište nám.The key has no Read scope or belongs to another clinic. Issue a new one with scope Read and send it to us.
    Tento požadavek v Medeviu vaše klinika nemá.The request belongs to another clinic. Open it from the clinic it belongs to.
    Medevio je nedostupné, pacienta se nepodařilo otevřít.Try again in a while.